IRCTC joins hands with Swiggy for pre-ordered meal delivery, service to be available at 4 railway stations

Digital Desk: The Indian Railway Catering and Tourism Corporation (IRCTC) has recently forged a strategic partnership with Swiggy, a prominent food delivery platform, to enrich the e-catering experience for railway passengers. The collaboration aims to streamline the delivery of pre-ordered meals facilitated by IRCTC's e-catering portal.

Initially, Swiggy's services will be available at four major railway stations: Bengaluru, Bhubaneswar, Vijayawada, and Visakhapatnam. IRCTC plans to expand this service to additional stations in subsequent phases, enhancing accessibility and convenience for travelers nationwide.

In a BSE filing, IRCTC expressed its anticipation for the integration of Swiggy's services, provided by Bundl Technologies Pvt. Ltd. (Swiggy Foods), into its e-catering platform. The move reflects IRCTC's commitment to leveraging technology and strategic alliances to elevate customer satisfaction and service efficiency.

This partnership follows IRCTC's previous collaboration with Zomato, another leading food delivery application, to offer pre-ordered meal services at select railway stations across India. By diversifying its partnerships, IRCTC aims to cater to a broader spectrum of culinary preferences and dietary requirements, enhancing the overall travel experience for passengers.

The synergy between Swiggy and IRCTC holds promise for both entities. With India's robust railway network and high passenger traffic, Swiggy stands to significantly bolster its business operations. Concurrently, Swiggy's impending IPO launch underscores its strategic ambitions and market expansion endeavors, with an anticipated valuation target of $11 billion.

As IRCTC continues to innovate and collaborate, passengers can look forward to enhanced e-catering services, marking a significant stride in India's railway hospitality landscape.