Concerned online users swiftly took note of Zaccheus's post and pushed him to act immediately against the purported breach in product quality and public health safety.
Digital Desk: A man from Hyderabad witnessed an astonishing incident when he discovered a live worm moving inside a bar of Cadbury Dairy Milk Chocolate that he had bought from a nearby metro station. On social media site X, Robin Zaccheus posted a video of the unnerving discovery coupled with the bill from the Ratnadeep Retail store located near the Ameerpet metro station.
Social media outrage
Concerned online users swiftly took note of Zaccheus's post and pushed him to act immediately against the purported breach in product quality and public health safety.
Calls for accountability
As the comments poured in, many suggested that Zaccheus take legal action, file a formal grievance, and seek damages for the distress the incident had caused. They also advised Zaccheus to escalate the issue straight to Cadbury.
Government response
Assuring the public that the Food Safety team had been notified and will act quickly to ensure consumer safety, the Greater Hyderabad Municipal Corporation acknowledged the gravity of the situation.
Cadbury's statement
In response to the uproar, Cadbury Dairy Milk released a statement apologizing for the customer's bad experience and restating their dedication to maintaining strict quality standards. For the sake of facilitating a comprehensive inquiry and issue resolution, the corporation requested that Zaccheus furnish comprehensive purchase records.
Seeking resolution
The importance of proactive customer contact and prompt action in addressing quality complaints was emphasized by Cadbury's response. The event served as a reminder of the vital necessity for strong quality control procedures to protect public health and customer confidence as investigations continue.
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