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Many users advised to file a complaint with the consumer court while others criticized the "degraded" chocolate quality.
Digital Desk: A Cadbury Dairy Milk chocolate bar bought by a Hyderabad resident was found to contain fungus before its expiry date.
The X user @goooofboll shared four pictures that showed off the many chocolate-related ailments, such as white fungus and a large hole in the back with melted and unsettling sides.
The chocolate was produced in January 2024, which is noteworthy.
The X User wrote, "The manufacturing of these dairy milk is January 2024, expiry is best before 12 months from manufacture. Found them like this when I opened it. Look into this @DairyMilkIn"
Many users advised to file a complaint with the consumer court while others criticized the "degraded" chocolate quality.
Cadbury Dairy Milk tweeted about the situation and responded, "Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience".
"To enable us to address your concern, please write to us at Suggestions@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Conversation, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)," the company further added.
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