An IndiGo passenger claims that the cabin crew refused to serve his six-year-old daughter meals on a recent flight because they had to service the corporate clients first.
Digital Desk: IndiGo Airlines has once again made it into a controversial news headline for its bad behavior toward its passengers by its cabin crew.
An IndiGo passenger claims that the cabin crew refused to serve his six-year-old daughter meals on a recent flight because they had to service the corporate clients first. He added, that the child cried throughout the flight.
The flyer known as Dr. OBGYN (@drnngujarathi) took the opportunity to share his experience, writing, "The great IndiGo6E experience: My six-year-old kid was hungry."the cabin crew to give her any food available, and was willing to pay for it. Even on repeated requests, they refused saying they will serve corporate clients first. My daughter kept crying during the whole flight but they (the cabin crew) didn’t serve (food to her)."
Meanwhile, responding to the tweet, an IndiGo representative commented, "Sir, we understand what you must have gone through. Hope she is fine now. We'll certainly look into it and will connect with you tomorrow during working hours at your registered number."
Moreover, Twitter users were divided over the incident. A section of them blamed the parents for flying without carrying food with them.
A user named Kamal Raj (@KamalRajbharat) twitted, "As a parent of a six-year-old, first of all it is your duty to carry food with you. So blame your carelessness first. Agreed, the airline could have acted promptly. So first say that 'I as the parent of a six-year-old kid's parent didn't bring food and was expecting the airlines to serve me first," wrote Twitter user Kamal Raj (@KamalRajbharat).
Another user Sangeetha (@sangeeetha_) said, "What are parents for if not to look out for needs of children? So you will not stock up for needs of a six-year-old and depend upon airlines? Just so you can nit-pick? How about teaching your child self reliance by setting an example?"
On the other hand, a few sections of Twitter users defended the parents and said that the IndiGo cabin crew should have given preference to the hungry child.
Talking over the incident, user Kiran Patel (@kirnpatel) wrote. "This is very bad manners. The airline could have at least served complementary biscuits or snacks to the kid. Adults can understand the situation but children can't. Airlines should be children friendly."
"First they didn’t allowed a special child to board and now they won’t feed a hungry child! What is this, IndiGo? How long does it takes to give a child something to eat? Who are these corporate clients in a budget airline? Pre-booking is fine but children and elderly should be also taken care of," another user Dr. Sydney Moirangthem (@DrSydmoir2020) commented.
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